Our online store is safe and secure and and you are able to purchase as many items that you wish by adding them to your shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Shipping is charged to all orders. We endevour to use the most competitive couriers with the best most reliable service. Overseas shipping charges are very competitive.
Please see out delivery section of the the website.
If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
For orders made from the UK, 20% VAT is included. All other orders are VAT free.
When the order is placed at our website, credit card numbers are encrypted using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
As soon as this bat leaves the workshop, it will be subject to the wear and tear of cricket games and practice. Willow is by its very nature, a soft wood that, when pressed, provides the rebound qualities required to strike the ball effectively. Wood is a natural product, which can only take so much stress and strain. The life span of a bat should be measured by how much ball impact it sustains, not the length of time you own it, the customer who uses a bat seven days a week should expect it to break seven times quicker than that of the customer who uses it once. For more information on prolonging the life of your bat, please visit the maintenance and care pages of this website.
The weight of your new M&H bat is normally shown on the shoulder of the bat. It is weighed on our workshop scales with a single grip fitted . Please be aware that any further equipment additions to the bat (e.g. additional grips, toe guard and anti scuff sheet) will add to the quoted weight. It should also be noted that the bat’s weight will fluctuate with atmospheric conditions due to the hygroscopic nature of wood.
For the majority of players, the ‘pick-up’ of a bat is considered to be of greater significance than its absolute weight. However, if weight is of paramount importance to you, then please check and ensure that you are happy with your new bat prior to use.
Please see the warranty section of our website.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01823 327755 or fax us on 01823 327755 or write to us at The Willow Yard, Somerset County Cricket Ground, Taunton, Somerset, TA1 1YD.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk.