International Shipping
Getting your hands on an M&H bat has never been easier! As the Millichamp and Hall reputation has grown, so have the requests for our award winning bats outside of the UK. We regularly ship bats and equipment all over the world. Our customers trust us to select the perfect bat that takes into account their specifications, incorporating playing characteristics and aesthetic appeal.
We have been doing this for many years, and you can have complete confidence in us. Now, through our secure online store and competitive international shipping rates, we have made it even easier to order your very own M&H bat.
We have a simple and effective process for international bat sales that will give you piece of mind through the entire experience. This is as follows:
- Order your preferred bat model.
- Add any requests regarding specifications such as weight in the comments section at check out.
- We will then select the perfect bat for you, and send you images of this bat.
- You confirm the selection, and we will then prepare your bat for you. This includes oiling and knocking in by hand.
- We will then dispatch your M&H product via an internationally recognised courier, which should be delivered in 7-14 working days.
- Tracking details will be emailed/texted to you once your order has been processed at the National sorting hub.
Frequently asked questions:
1. Do you provide international shipping on your gear?
Yes. Millichamp and Hall ship globally on a regular basis, using only reputable, internationally recognised courier providers. When you order with us, you can do so with confidence. Our worldwide delivery is reliable, efficient and safe.
2. Can I be assured of a quality cricket bat from Millichamp and Hall?
When we select a bat for you, we do so based on a number of things. Requested weight, pick up, balance and performance. We have a worldwide reputation for making outstanding cricket bats, and have been trusted to do so for some of the best players in the world for over 30 years. It is a common misconception that performance is related to the number of grains in a bat. This is not the case. On all occasions, we endeavour to make a bat to your specifications, that has unrivalled playing qualities.
3. Do you accept Paypal?
Yes. Our online store accepts PayPal. Please telephone us on +44 1823 327 755 if you are struggling to process your order online.
4. What is the cost of delivery?
The shipping costs of our cricket bats for delivery outside of the UK is approximately £45. Unfortunately, the cost of shipping does increase significantly when ordering soft goods such as pads and bags, with the price rising to approximately £120. Remote surcharges may also apply. All of international orders are usually delivered within 7 - 14 working days.
5. What other charges do I need to be aware of?
Any additional charges such as those imposed by customs must be borne by you. We have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country. If you are unsure of these, you should contact your customs office or equivalent government body for further information. Customs forms for all international packages list the value of your orders contents.
*BREXIT UPDATE*
When shipping to the EU from a non-EU country, VAT is not due if your goods are valued below €22. If the value of the goods exceeds this threshold, VAT is payable at the rate of the destination country. For more information, please refer to the European Commission Website.
From 1st January 2021, some carriers are charging admin fees on all dutiable shipments between the UK and EU. These fees are subject to change according to circumstances. The carriers use different names for these fees including "Brexit Fee", "Disbursement Fee" and "Advancement Fee".
6. Can I also order soft goods and gear bundles?
Absolutely! Whilst it is very cost effective to ship a single bat, the carriage cost does unfortunately increase significantly when soft goods such as pads, gloves and bags are added. Our bundles do offer great value for money (cricket bat, bag, pads and gloves) and carriage costs are approximately £120.
7. Are you able to send photographs of a bat prior to purchase?
Yes. We are able to send photographs to customers. However, we are a small team and demand for our time is high, but we will endeavour to fulfil your request and we can promise you that we will not compromise on the quality of your bat. You can contact us on WhatsApp: +44 7387 822 011.
8. Will I need to knock in my new bat?
All bats leaving our workshop for our international customers are oiled and knocked in by hand, meaning your bat is match ready!